Returns & Exchanges
At Teknik Handholds, we want you to be fully satisfied with your purchase. If your new climbing holds do not meet your expectations, we offer a 30-day window for returns and exchanges on all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the unused handholds in their original boxes, ensuring sufficient padding is used to prevent damage during transit.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Quality Inspection & Refund
Once our team inspects the returned holds for wear and tear, we will process your refund or exchange within 5-7 business days to your original payment method.